Appointments can be made via the Online Booking platform, or alternatively by calling the centre on 03 7068 5808 and speaking with one of the friendly reception staff.
Please ensure that separate appointments are made for each patient that requires a consultation.
Fees made be applicable for certain appointment types as we are a mixed billing clinic. Please ensure you review our fee schedule before making any bookings.
If you are a New Patient, you will be prompted to fill out a New Patient Form online or alternatively you can download the form and bring it with you on the day of your appointment.
You will also be required to complete a pre-authorisation through Hotdoc to secure your appointment. If the booking is made online you will be prompted to update card details and approve the pre-authorisation before booking. If booking via reception, a link via email and text will be sent to you and you will be prompted by the reception team to complete the pre-authorisation – this must be completed within 2 hours or the appointment will cancel automatically. A secure holding deposit will be made on the chosen payment method and is refundable at the time of your appointment. This is only required for your intial appointment. Subsequent appointments do not require a pre-authorisation to be completed.
A no-show fee applies for late cancellations, missed appointments or late arrivals past your scheduled time. You may cancel your appointment up to 2 hours before your scheduled appointment time. You may incur a no show fee if you:
- Do not notify reception that you are running late and arrive past your scheduled appointment time
- Do not reschedule an appointment and fail to attend
- Do not provide 2 hours notice when cancelling an appointmentthe
