Everything you need to know as a patient in Ringwood
The Community Doctor is committed to making your experience as straightforward as possible. Find the information you need below.
At The Community Doctor in Ringwood, the team is here to support patients at every step — from making your first appointment to understanding your billing options, accessing test results, and knowing what to do outside clinic hours. This page brings together all key patient information in one place.
If you can't find what you're looking for, the friendly reception team is happy to help. Call (03) 7068 5808 or email reception@tcdoctor.com.au.
Book an appointment
Book online via HotDoc any time, or call during business hours. Mon–Fri, 8:00am–5:30pm.
Book online →After hours
For urgent care outside clinic hours, the DoctorDoctor after hours service is available.
After hours info →Patient information topics
Select a topic below to find the information you need about being a patient at The Community Doctor in Ringwood.
Appointments
Find out how to book a GP appointment at The Community Doctor in Ringwood — online via HotDoc, by phone, or in person. Learn about appointment types, telehealth options, new patient forms, the pre-authorisation process, and the cancellation policy.
Billing & Fees
The Community Doctor is a mixed-billing GP clinic in Ringwood. Bulk billing is available for eligible patients for general consultations. An out-of-pocket fee may apply for other services. View the full fee schedule and payment information here.
Results
Understand how to access your test results at The Community Doctor in Ringwood. Patients must book a follow-up appointment to discuss results. If there are urgent results, a GP will contact you directly. Reception staff are not permitted to discuss results.
After Hours GP
The Community Doctor is open Monday to Friday, 8:00am–5:30pm. For after hours GP care, the DoctorDoctor service is available on evenings, weekends, and public holidays — including home visits and telehealth for patients in metropolitan Melbourne.
Interpreter Services
The Community Doctor in Ringwood is committed to inclusive care for patients from all cultural and linguistic backgrounds. A free interpreter service is available 24 hours a day on 131 450. Please inform reception when booking if an interpreter is required.
Privacy
The Community Doctor takes patient privacy seriously. All medical records are kept confidential and stored securely. The clinic abides by the Privacy Act (Commonwealth 1988) and the Victoria Health Records Act (Victoria 2001).
Feedback
The Community Doctor welcomes feedback from patients. Compliments, suggestions, or concerns can be raised directly with the GP, Practice Manager, or reception team. You can also submit feedback via email at reception@tcdoctor.com.au.